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FAQs
Frequently Asked Questions
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How long will it take my subscription to arrive?
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Is Highlights in Israel the same as the American edition?
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How does automatic renewal work?
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How do I purchase multiple subscriptions to Highlights?
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If I purchase multiple items and use a promo code, will I receive a double discount?
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How do I cancel or change my order?
How long will it take my subscription to arrive?
You can expect your first issue to arrive within 4 to 6 weeks.
Is Highlights in Israel the same as the American edition?
Yes! The Highlights magazine sold in Israel is the authentic U.S. edition — the very same one American families have enjoyed for generations. That means some issues may include stories or activities related to holidays and traditions from a variety of cultures and religions — and, every now and then, a very American recipe (hello, pepperoni pizza!).
We hope you’ll enjoy it just as much — it’s all part of the authentic Highlights experience!
How does automatic renewal work?
Subscriptions are enrolled on a continuous basis. This way you can be sure that the child who loves the subscription won't miss a single issue!
Both monthly and annual subscriptions will renew automatically at the end of each term, charged to your credit card on file, until you tell us to stop. For the annual subscription, we'll send you a one-time reminder about 45 days before your subscription is due to expire to let you know that we'll be charging your credit card soon for your renewal.
Thank you for your interest! Please contact our team directly, and we’ll respond within 1–2 business days. Purchasing five or more subscriptions entitles you to a 10% discount off your entire order.
No. Double discounts are not permitted, but you will receive the larger discount between the two.
How do I cancel or change my order?
You can do it online or by contacting our Customer Care team.
Online:
If you have an account, sign in to your account using the Account button in the upper right corner of the homepage. Go to My Subscriptions and open your currently Active subscription. At the bottom left of the subscription summary, click Cancel Subscription. Then confirm by selecting Yes, Cancel in the pop-up box — your subscription will be canceled automatically.
Contact us :
If you have a subscription without having opened an account and would like to cancel your subscription, or if you would like to change your active subscription, our Customer Care team can help. Contact us through this website or by email at customercare@orotmedia.com.